{"id":11,"date":"2026-10-31T15:19:49","date_gmt":"2026-10-31T09:49:49","guid":{"rendered":"https:\/\/stsolutions.co.in\/store\/?page_id=11"},"modified":"2026-10-31T16:10:02","modified_gmt":"2026-10-31T10:40:02","slug":"return-and-refund-policy","status":"publish","type":"page","link":"https:\/\/stsolutions.co.in\/store\/return-and-refund-policy\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"
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Return and Refund Policy<\/h1>\n<\/div>\n\n<\/div><\/div>\n\n\n

Shree Tech Solutions Online Store<\/strong>
https:\/\/stsolutions.co.in\/store\/<\/a><\/strong><\/p>\n\n\n\n

Last Updated: 31 October 2026<\/strong><\/p>\n\n\n\n

This Return & Refund Policy applies to all purchases made through the Shree Tech Solutions online store (https:\/\/stsolutions.co.in\/store\/<\/a>). It should be read together with our Terms & Conditions and Privacy Policy.<\/p>\n\n\n\n

All products sold in the Store are digital\/virtual products<\/strong> (WooCommerce plugins, software tools, website design packages, and similar digital goods). Because of the nature of digital products, traditional \u201creturns\u201d are not possible.<\/p>\n\n\n\n

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1. Nature of Digital Products<\/h3>\n\n\n\n

Once a digital product is delivered (via download link, license key, account access, or email), it is considered delivered and used. Digital goods cannot be returned in the same way as physical goods.<\/p>\n\n\n\n

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2. General Refund Policy<\/h3>\n\n\n\n

No refunds<\/strong> will be issued once the product has been delivered, downloaded, accessed, or the license key activated, except<\/strong> in the limited cases listed below.<\/p>\n\n\n\n

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3. Eligible Refund Situations<\/h3>\n\n\n\n

Refunds may be considered only in the following circumstances:<\/p>\n\n\n\n

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  1. Duplicate payment or clear billing error<\/strong> \u2013 You were charged more than once for the same order or charged incorrectly due to a technical error on our side.<\/li>\n\n\n\n
  2. Complete non-delivery<\/strong> \u2013 The product was never delivered and we are unable to provide access within a reasonable time after payment.<\/li>\n\n\n\n
  3. Material technical defect<\/strong> \u2013 The product has a significant, verifiable defect that prevents normal use as described, and we are unable to resolve the issue within a reasonable period after you report it.<\/li>\n\n\n\n
  4. Material misrepresentation<\/strong> \u2013 The product description on the Store contained a clear and material misrepresentation of core features.<\/li>\n<\/ol>\n\n\n\n
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    4. How to Request a Refund<\/h3>\n\n\n\n

    To request a refund, you must:<\/p>\n\n\n\n