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Privacy Policy

Shree Tech Solutions (ST Solutions)
https://stsolutions.co.in/ | Store: https://stsolutions.co.in/store/

Last Updated: 31 October 2026

At Shree Tech Solutions (also known as ST Solutions, “we”, “us”, or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and safeguard your personal information when you visit our website https://stsolutions.co.in/, use our online store at https://stsolutions.co.in/store/, create an account, place an order, or use any of our services.

By using our website or Store, you consent to the practices described in this policy. This policy should be read together with our Terms & Conditions and Return & Refund Policy.

We comply with applicable Indian data protection laws and, where relevant, the General Data Protection Regulation (GDPR) for users in the European Economic Area.

1. Information We Collect

We collect the following categories of information:

A. Personal Information you provide

  • Name, email address, phone number, billing/shipping address
  • Account login credentials
  • Payment-related information (processed securely by third-party payment gateways; we do not store full card details)
  • Order history and purchase details
  • Communication content when you contact us (support tickets, emails, contact forms)
  • Any other information you voluntarily submit

B. Automatically collected information

  • IP address, browser type and version, device information, operating system
  • Pages visited, time spent, referring URL, and clickstream data
  • Cookies, pixels, and similar tracking technologies (see Section 6)

C. Information related to digital products

  • License keys issued, download history, activation status
  • Support interactions related to purchased products

We only collect information that is necessary to provide and improve our services.

2. How We Use Your Information

We use your information for the following purposes:

  • Process and fulfil orders placed on the Store
  • Create and manage your customer account
  • Deliver digital products (download links, license keys, access credentials)
  • Provide customer support and respond to inquiries
  • Send order confirmations, invoices, and important service-related communications
  • Improve our website, Store, products, and user experience
  • Detect, prevent, and address fraud or security issues
  • Comply with legal and regulatory obligations
  • Send marketing communications (only with your consent or where permitted by law; you can opt out at any time)

Legal bases for processing (especially under GDPR) include: performance of a contract, legitimate interests, consent, and legal obligations.

3. Sharing of Your Information

We do not sell your personal information.

We may share information only in these limited circumstances:

  • Payment gateways and processors – to complete transactions securely
  • Service providers – hosting providers, email service providers, analytics tools, and technical support partners (bound by confidentiality and data protection agreements)
  • Legal requirements – when required by law, court order, or to protect our rights, safety, or property
  • Business transfers – in the event of a merger, acquisition, or sale of assets (you will be notified where required)

4. Data Security

We implement appropriate technical and organisational measures to protect your data, including encryption in transit (HTTPS), secure servers, access controls, and regular security reviews.

While we take reasonable steps to protect your information, no method of transmission or storage over the internet is 100% secure. You are responsible for keeping your account credentials confidential.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law (for example, financial and tax records are typically retained for 7–8 years in India).

Order and transaction data may be retained longer for accounting, support, and legal purposes.

6. Cookies and Tracking Technologies

We use cookies and similar technologies for:

  • Essential website and Store functionality (cart, login, security)
  • Analytics and performance improvement
  • Remembering your preferences

You can manage cookie preferences through your browser settings or any cookie consent banner on our site. Disabling certain cookies may affect the functionality of the Store (especially the shopping cart and checkout).

7. Your Rights

Depending on your location, you may have the following rights:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal retention requirements)
  • Object to or restrict certain processing
  • Data portability
  • Withdraw consent at any time (where processing is based on consent)
  • Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us using the details below. We will respond within a reasonable timeframe (generally within 30 days).

8. Children’s Privacy

Our website and Store are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

9. International Data Transfers

Your information may be processed and stored on servers located in India or other countries. Where data is transferred outside your country (including outside the EEA), we take appropriate safeguards to ensure adequate protection.

10. Third-Party Links

Our website and Store may contain links to third-party websites or services (payment gateways, documentation sites, etc.). We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Significant changes may be notified via email or a notice on the website. Continued use of our services after changes constitutes acceptance of the revised policy.

12. Contact Us

For any questions, requests, or concerns regarding this Privacy Policy or your personal data:

Shree Tech Solutions
Email: [email protected] (or the contact email displayed on the website)
Phone: +91 82878 75533
Location: Palam, South West Delhi, India
Contact Form: https://stsolutions.co.in/contact-us