Our Privacy Policy

At ST Solutions (aka Shree Tech Solutions), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://stsolutions.co.in/ or use our services, including web design, development, hosting, domain registration, email solutions, security training, SSL certificates, logo design, bulk SMS, and related offerings. By using our site or services, you consent to the practices described in this policy. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for EU residents.

1. Information We Collect

We collect information to provide and improve our services. This may include:

• Personal Information: Name, email, phone, address, and payment details when you register domains, set up hosting, or inquire about services.
• Usage Data: IP address, browser type, pages visited, and interaction data via cookies and analytics tools (with consent where required).
• Service-Specific Data: For email or SMS services, we may collect recipient lists; for security training, participant details.

We only collect data necessary for service delivery and do not gather sensitive information without explicit consent.

2. How We Use Your Information

Your data helps us:

• Provide and maintain services like hosting, domain registration, and custom development.
• Process transactions, send confirmations, and manage accounts.
• Communicate updates, respond to inquiries, and offer support.
• Improve our website and services through analytics (anonymized where possible).
• Comply with legal obligations and prevent fraud.

For marketing, we may send promotional content, but you can opt out anytime. Under GDPR, our legal basis for processing includes consent, contract performance, and legitimate interests.

3. Sharing of Information

We do not sell your data. We may share it with:

• Service Providers: Trusted partners for hosting (e.g., data centers), payment processing, or integrations like Google Workspace, bound by data protection agreements.
• Legal Requirements: If required by law or to protect our rights.
• Business Transfers: In case of merger or acquisition, with notice to you.

For GDPR, we ensure processors comply with EU standards via contracts.

4. Security of Your Data

We implement robust measures, including encryption, firewalls, and secure servers, to protect your information—especially for sensitive services like SSL certificates and email. However, no method is 100% secure, so we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies for functionality, analytics, and personalization. Essential cookies are always on, but non-essential ones require consent via our cookie banner. You can manage preferences, but this may affect site usability. For GDPR, we obtain explicit consent before setting non-essential cookies.

6. Your Privacy Rights

Under GDPR and similar laws, you have rights to:

• Access, rectify, or erase your data.
• Restrict or object to processing.
• Data portability and withdrawal of consent.
• Lodge a complaint with a supervisory authority (e.g., your local DPA).

Contact us to exercise these rights. We respond within one month (extendable under GDPR).

7. Children's Privacy

Our services are not intended for children under 16 (GDPR age). We do not knowingly collect data from minors without parental consent.

8. International Data Transfers

Data may be transferred outside the EEA, but we use Standard Contractual Clauses or other safeguards to ensure GDPR-level protection.

9. Data Retention

We retain data only as long as necessary for the purposes collected, or as required by law (e.g., 7 years for financial records).

10. Changes to This Policy

We may update this policy. Changes will be posted with an updated date, and we'll notify you for significant changes. Continued use constitutes acceptance.

11. Contact Us / Data Protection Officer

For privacy questions, requests, or to contact our Data Protection Officer, email info@stsolutions.co.in or use our contact form.